Effective Date: 07/01/2026

1. Introduction

Welcome to MATTEO ENTERPRISE INC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, request trucking or freight transportation services, or communicate with us through phone calls, email, or SMS text messages.

By accessing our website or using our services, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using information for purposes that require consent.

2. Information We Collect

A. Personal and Contact Information

To provide trucking, freight transportation, and related logistics services, we may collect the following information:

- Identity Information: Name and other identifying details you voluntarily provide.

- Contact Information: Phone number, email address, business address, and mailing address.

- Business Information: Company name, business contact details, and relevant information about your transportation or shipping requirements.

- Shipment Information: Pickup and delivery locations, shipment details, scheduling preferences, freight descriptions, and other information necessary to coordinate transportation services.

- Customer Service Information: Communications, service requests, feedback, and records of interactions with our team.

B. Technical and Device Information

When you visit our website or interact with our digital services, we may automatically collect certain technical information, including:

- IP address and general connection information.

- Browser type, operating system, and device type.

- Website usage data, page visits, and navigation activity.

- Session information and technical diagnostic data.

We collect this information where appropriate to maintain website functionality, improve performance, troubleshoot issues, and protect against unauthorized activity.

C. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

- Maintain website functionality and user preferences.

- Understand website traffic and visitor engagement.

- Analyze website performance and improve the user experience.

- Help detect suspicious activity and support website security.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

- Responding to inquiries and providing information about our trucking and freight transportation services.

- Coordinating shipment requests, pickup and delivery arrangements, and transportation schedules.

- Communicating with customers regarding service inquiries, shipment updates, and operational matters.

- Providing customer support and resolving service-related issues.

- Maintaining business records, processing applicable service-related transactions, and managing customer relationships.

- Improving our website, operational processes, and service quality.

- Protecting against fraud, unauthorized access, misuse, and other security risks.

- Complying with applicable laws, regulations, and lawful requests from government authorities.

- Sending marketing and promotional communications where permitted by law and, when required, with your consent.

We use personal information only for purposes consistent with this Policy or as otherwise permitted or required by applicable law.

4. SMS Communications and Text Messaging

If you provide your mobile phone number and expressly opt in to receive text messages from MATTEO ENTERPRISE INC, we may send SMS messages consistent with the consent you provide.

Depending on your selections and the services you request, these messages may include:

- Responses to service inquiries and customer support requests.

- Shipment coordination, pickup and delivery updates, and other relevant service notifications.

- Appointment or scheduling confirmations and changes.

- Marketing and promotional messages, where you have provided the required consent.

Message Frequency: Message frequency may vary depending on your interactions, service requirements, and messaging preferences.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to a message you receive from us. After opting out, you may receive a confirmation message. We will stop sending the applicable messages except where a further message is permitted or required by law.

Help: For assistance with SMS communications, reply HELP or contact us using the information provided in the Contact Us section below.

Consent Is Not a Condition of Purchase: Consent to receive marketing text messages is not a condition of purchasing any goods or services from us.

We maintain records of messaging preferences and consent where appropriate to administer our communications and comply with applicable requirements.

5. Data Sharing and Disclosure

We do not sell personal information to third parties in exchange for money. We may disclose information when reasonably necessary for the purposes described in this Policy or as permitted by applicable law.

Information may be shared with the following categories of recipients:

- Service Providers: Vendors that support website hosting, business communications, customer relationship management, information technology, and other operational functions.

- Transportation and Logistics Partners: Carriers, contractors, dispatch providers, or other service partners when necessary to arrange or perform requested transportation services.

- Professional Advisers: Legal, accounting, insurance, or other professional advisers where appropriate for legitimate business purposes.

- Legal and Regulatory Authorities: Government agencies, regulators, courts, or law enforcement when disclosure is required by law or necessary to protect legal rights and safety.

- Business Transactions: Relevant parties in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

Mobile Information and SMS Consent Privacy

Mobile phone numbers, SMS opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties, except with service providers that assist in delivering our messaging services or where disclosure is otherwise permitted or required by applicable law. Such service providers may use the information only as necessary to provide the contracted services.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

These measures may include access controls, secure systems, appropriate data-handling procedures, and safeguards provided by our technology and service providers.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

- Request access to personal information we maintain about you.

- Request correction of inaccurate or incomplete personal information.

- Request deletion of certain personal information, subject to applicable legal, contractual, and record-retention requirements.

- Withdraw consent where processing is based on consent.

- Opt out of marketing emails or SMS messages using the applicable unsubscribe instructions.

- Request information about certain disclosures or uses of your personal information, where applicable.

To exercise an applicable privacy right, contact us using the information in the Contact Us section. We may need to verify your identity before fulfilling certain requests.

8. Children's Privacy

Our website and business services are intended for adults and business customers. We do not knowingly collect personal information online from children under the age of 13 without legally required authorization. If we learn that we have collected such information in circumstances that violate applicable law, we will take appropriate steps to address it.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, provide requested services, maintain business and transportation records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, transportation services, technology, or legal requirements.

When changes are made, we will update the Effective Date displayed at the beginning of this Policy. We encourage you to review this page periodically to remain informed about our privacy practices.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or need assistance with our SMS communications, please contact us:

Business: MATTEO ENTERPRISE INC

Phone: +1 951-837-0245

Email: [email protected]