Effective Date: 03/01/2026

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the website and trucking, freight transportation, and logistics services provided by MATTEO ENTERPRISE INC.

By accessing our website, submitting a service inquiry, or using our services, you acknowledge that you have read and understood these Terms and agree to comply with them and our Privacy Policy.

2. Description of Services

MATTEO ENTERPRISE INC provides trucking and transportation services, which may include:

- Freight transportation and commercial shipping.

- Trucking and logistics coordination.

- Pickup and delivery scheduling.

- Shipment coordination and transportation updates.

- Transportation solutions for business and commercial customers.

All services are subject to availability, operational capacity, applicable laws, and the terms agreed upon for each transportation arrangement.

3. SMS Messaging Terms and Conditions

By providing your mobile phone number and expressly opting in, you consent to receive SMS messages from MATTEO ENTERPRISE INC according to the type of messaging you have selected.

Our SMS messaging program may include the following use cases:

- Customer Support: Responses to questions and service inquiries.

- Shipment Updates: Notifications concerning transportation arrangements, pickups, and deliveries.

- Scheduling Notifications: Confirmations and updates related to service schedules.

- Marketing and Promotional Messages: Information about our trucking and transportation services, only when you have provided the required consent.

Message Frequency

Message frequency may vary depending on your interactions with us, service requests, and messaging preferences.

Message and Data Rates

Message and data rates may apply to messages sent to you by us and messages you send to us. Charges depend on your mobile carrier and service plan.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive a confirmation message acknowledging your unsubscribe request. You will no longer receive the applicable SMS messages unless you subsequently opt in again.

Help and Support

For assistance with our SMS messaging program, reply HELP to any message you receive from us or contact us using the following information:

Phone: +1 951-837-0245

Email: [email protected]

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Consent and Purchase Disclosure

Consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services from MATTEO ENTERPRISE INC.

You may receive service-related messages or marketing messages according to the consent you provide and applicable law. Where separate consent is required for marketing messages, we will obtain that consent before sending them.

Privacy of Mobile Information

We respect your privacy. Mobile phone numbers, SMS opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver SMS messages, subject to applicable law and our Privacy Policy.

4. Age Restriction (18+)

You must be at least 18 years of age to opt in to or participate in our SMS messaging program. By providing your mobile phone number and consenting to receive SMS messages from MATTEO ENTERPRISE INC, you confirm that you are at least 18 years old.

Our SMS messaging program is not intended for individuals under 18 years of age. We do not knowingly permit individuals under 18 to enroll in our SMS messaging program. If we become aware that an individual under 18 has enrolled, we may take appropriate steps to discontinue their participation.

5. User Responsibilities

When using our website or requesting our services, you agree to:

- Provide accurate and up-to-date contact and business information.

- Provide accurate shipment details and transportation requirements.

- Use our website and communication channels for lawful purposes.

- Refrain from fraudulent activity, unauthorized access, or misuse of our systems.

- Comply with applicable laws and regulations relevant to your shipment and transportation arrangements.

- Notify us of material changes affecting an agreed service arrangement.

We reserve the right to refuse or suspend services where reasonably necessary due to inaccurate information, safety concerns, suspected unlawful activity, operational limitations, or violations of these Terms.

6. Fees, Payments, Cancellations, and Refunds

Service Fees

Transportation rates, service fees, surcharges, and other applicable charges will be communicated through a quotation, invoice, or service agreement.

Payment Terms

Customers agree to pay the applicable charges according to the payment terms provided in the relevant quotation, invoice, or service agreement.

Additional Charges

Additional transportation-related charges may apply where disclosed in the applicable service agreement and permitted by law.

Late Payments

Overdue balances may be subject to contractual late fees or interest where disclosed in the applicable agreement and permitted by law.

Cancellations and Refunds

Cancellation terms, refund eligibility, and applicable charges will be determined by the relevant service agreement and applicable law.

7. Intellectual Property

Unless otherwise stated, the text, graphics, logos, website design, and other content on our website are owned by or lawfully licensed to MATTEO ENTERPRISE INC.

You may not reproduce, distribute, modify, or commercially use protected website content without prior written permission, except where permitted by law.

Third-party names and trademarks remain the property of their respective owners.

8. Limitation of Liability

To the maximum extent permitted by applicable law, MATTEO ENTERPRISE INC shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

We are not responsible for delays caused by circumstances beyond our reasonable control, including severe weather, road closures, traffic conditions, natural disasters, government actions, or interruptions to essential services, subject to applicable law and any governing transportation agreement.

Cargo loss, cargo damage, delivery obligations, and other transportation-specific liabilities will be governed by the applicable service agreement and relevant law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

9. Suspension and Termination

We may refuse, suspend, or terminate access to our website or services where reasonably necessary because of violations of these Terms, suspected fraud, unlawful conduct, safety concerns, nonpayment, or other legitimate operational or legal reasons.

Any outstanding payment obligations and provisions that are intended to survive termination will remain subject to the applicable agreement and law.
10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information, including mobile phone numbers and SMS consent information.

Privacy Policy: https://matteoenterpriseinc.devvsol.com/privacy-policy

Please review our Privacy Policy to understand our information-handling practices and how we protect your privacy.

11. Changes to These Terms

We may update these Terms to reflect changes in our business operations, services, communication practices, or applicable legal requirements.

Updated Terms will be published on the relevant website page with a revised effective date where appropriate. Changes to existing service agreements will be governed by the applicable agreement and law.

12. Governing Law

These Terms are subject to applicable law. Disputes arising from our website or services will be handled in accordance with applicable legal requirements and any valid dispute-resolution provisions in the relevant service agreement.

Nothing in these Terms removes any mandatory rights or protections provided by applicable law.

13. Contact Information

For questions about these Terms, our trucking services, or our SMS messaging program, please contact us:

Business: MATTEO ENTERPRISE INC

Phone: +1 951-837-0245

Email: [email protected]